We recommend a contribution per passenger on your rides. These suggestions help you set fair contributions for your rides (those most likely to get your seats filled!), but can still be adjusted within a margin of our recommendation. We help you with the price to make it easy to share your costs, but also to prevent people from profiting from carpooling. The amount you see is calculated based on what will help you save the most on your travel costs (fuel, wear and tear, etc.) for a given ride. It’s also specific to how far you’re going, with a set amount for each mile you’re travelling (£0.11 / mile per passenger). It might also help you to know that rather than setting a different amount depending on what country you publish the ride in, the contribution and currency are based on the departure town or city, which is more simple and transparent for everyone, no matter where they’re located. When your ride includes stopovers, we use the departure city to calculate the contribution for that leg, too. For example, if your ride is published from London to Paris with a stopover in Calais, the amount for the whole ride from London to Paris will be calculated with British pricing because the departure city is in the UK, just like the London to Calais leg. However, the amount between Calais and Paris will be calculated with French pricing since the departure city is in France.

We send your money 48 hours after the ride if you travelled as planned. You’ll get your money 1 to 5 weekdays (not counting weekends and holidays) after we send it. If you don’t see any money in Awaiting transfers, it’s because we already sent it. You can check out what we’ve sent in your Transfer history.

You should edit your ride as soon as you spot the error. If you can’t edit your ride because passengers have already booked, contact them explaining the mistake. If the changes don’t suit them, you should cancel your ride and publish a new one.

It only takes a minute to cancel a listed ride. However, if a driver cannot fulfill a ride that has been already booked, it is their responsibility to cancel in a timely manner to allow the passenger time to adjust their plans. Before cancelling we advise drivers to let passengers know by message that they cannot travel anymore. To cancel your listed carpool ride: Go to Your Rides Select the ride you want cancel Click on Your publication Select Cancel your ride Confirm the cancellation If the ride was already booked, we’ll let the passengers know by SMS/email about the cancellation and they will be automatically refunded. Cancellation penalties Drivers won’t be penalised for cancelling, but when drivers cancel regularly and/or at the last minute, we can suspend them from offering rides to keep BlaBlaCar reliable. Find out more about our Cancellation policy.